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 Housing

Homelessness
 

What to do if you are homeless or are facing homelessness

If you are threatened with eviction from your home, in the first instance contact your mortgage lender or landlord. Contact at an early stage can result in disputes being resolved and may avoid you being involved in unnecessary legal action.

Social Work’s first priority is to prevent homelessness. Whether you are a single person or live with others you may be threatened with eviction, possibly through financial or personal difficulties. Social Work Services may be able to help so the earlier you contact your local social work office the greater the opportunity to help you.
 

What if I am evicted and homeless?

You should contact Glasgow City Council stating that you are homeless and that you wish to apply for housing under the homeless persons provisions of the Housing (Scotland) Act 1987. If you are homeless and need assistance within normal working hours, you should contact your local Community Casework Team.  Locations of these teams can be found here.

If you need help outside of normal working hours, you should contact the office situated at:

Hamish Allan Centre
180 Centre Street
Glasgow
G5 8EE

Phone: 0141 287 1800
Freephone Helpline: 0800 838 502

The centre is open from 4.00pm to 9.00am on Monday to Friday.
Open 24 hours on Saturday, Sunday and public holidays.

 
If the City Council has a duty to provide you with housing under the legislation you will be provided with temporary accommodation until such time as your housing application has been fully considered. If you are refused housing, you should be issued with a letter detailing the reasons why.

If you are homeless with a partner or children you can still go to a Community Casework Team or the Hamish Allan Centre who will assess your immediate circumstances and arrange for a full investigation of your application and provide you with temporary accommodation.  You should note that, if you have children, the Council can accommodate your family in hostel or bed and breakfast-type accommodation for the first 14 days but, after this, should provide you with more suitable accommodation with adequate You can also contact Social Work Services who will look at your circumstances and assist you in obtaining housing.

It may be that you need someone to look after you because you are ill, disabled or have addiction and/or mental health problems. If this is the case your local social work office can complete a community care assessment in addition to looking at your housing issues.
 
Further information

Advice can be found at Housing Options.

You can seek advice from the Housing and Homelessness charity Shelter. Shelter have a telephone advice line if you would like to speak to an adviser on 0808 800 4444 .
 
For free advice from a GAIN advisor click here to search our database of advice centres across Glasgow or call the GAIN Helpline on 0808 801 1011. Calls are free from land-lines and mobile numbers.

 

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