Housing
Homelessness
What to do if you are homeless or are facing homelessness.
If you are threatened with eviction from your home, in the first instance contact your landlord. Contact at an early stage can result in disputes being resolved and may avoid you being involved in unnecessary legal action.
Social Work’s first priority is to prevent homelessness. Whether you are a single person or live with others you may be threatened with eviction, possibly through financial or personal difficulties. Social Work Services may be able to help so the earlier you contact your local social work office the greater the opportunity to help you. We cannot guarantee evictions can be avoided.
However, Social Work will look at your circumstances sympathetically and can help you to work with the people involved in the process. Glasgow Housing Association has an agreement to refer cases involving children, vulnerable adults or older people to Social Work Services prior to eviction action so that we can see if there is any way that we can help the situation.
If you are worried about being evicted please contact GAIN as soon as possible. Click here to find your nearest GAIN agency or call the GAIN Helpline on 0808 801 1011 Mon- Fri 10am to 8pm and Saturday 10am to 2pm. Calls are free from land-lines and some mobile numbers.
What if I am evicted and homeless?
You should contact Glasgow City Council stating that you are homeless and that you wish to apply for housing under the homeless persons provisions of the Housing (Scotland) Act 1987. You should contact the office situated at:
Hamish Allan Centre
180 Centre Street
Glasgow
G5 8EE
Phone 0141 287 1800
Freephone Helpline 0800 838 502
The centre is open from 4.00pm to 9.00am on Monday to Friday. Open 24 hours on Saturday, Sunday and public holidays.
If the City Council has a duty to provide you with housing under the legislation you will be provided with temporary accommodation until such time as your housing application has been fully considered. If you are refused housing, you should be issued with a letter detailing the reasons why.
If you are homeless with a partner or children you can still go to the Hamish Allan Centre who will assess your immediate circumstances and arrange for a full investigation of your application. You can also contact Social Work Services who will look at your circumstances and assist you in obtaining housing.
It may be that you need someone to look after you because you are ill, disabled or have addiction and/or mental health problems. If this is the case your local social work office can complete a community care assessment in addition to looking at your housing issues.
What can the Homeless Persons Team offer?
Click here to find your nearest GAIN agency or call the GAIN Helpline on 0808 801 1011 Mon- Fri 10am to 8pm and Saturday 10am to 2pm. Calls are free from land-lines and some mobile numbers.
Please see Glasgow's Housing Options Guide for further information on Housing Advice and Information and Homelessness.